What is the difference between the ticker External and Ticker login?
TheTicker ExternalNo need credentials for your house manager.
+ Advantage: A large group of people can send tickets to you. The only requirement is a link (URL) to the ticket system.
Disadvantage: Individual query masks can be created (e.g. key loss and water damage), and local information is not transmitted, so that manual location must be carried out by the ticket processor.
TheTicker loginrequires personal access data (user management).
+ Advantage: component- and site-accurate location possible (fire extinguishers damaged in room A), in addition, individual ticket masks can be created that contain all relevant information necessary to further process the damage
Disadvantage: more complex user management
Below is a video: "Ticket system in 120 seconds"
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