Which variants are available in the house manager?

Which variants are available in the house manager?

The ticket system is intended to serve the fast and uncomplicated transmission and processing of defects or faults.
Once a ticket is created, it can be processed by users (with license) and converted into a task.
Tickets that are not considered relevant (example: multiple reporting of a fact) can already be pre-filtered, so that no task has to be created and people assigned.
It can be chosen from two different ticker variants.
You can make the settings for both ticket systems in the options.


The following video introduces the basic configurations:
Info
support.net-haus-software.de/wp-content/uploads/2022/03/Tickets-create-5-variations.mp4
    • Related Articles

    • Enter tickets with access data (user & password)

      For the ticker "Login" access data to the software are required (license user or external users with login name and password). Users can then log in to the house manager via the normal access link and enter tickets in the menu item Tickets. In this ...
    • Categories in the house manager

      Category I The creation of categories is not absolutely necessary for starting with the house manager. However, before creating and assigning tasks for the first time, you should think about assigning them to different categories. Categories serve to ...
    • How do I automatically create tickets from incoming emails?

      Email to ticket In the house manager it is possible to create a ticket directly from incoming e-mails. The ticket is stored here in the ticket entrance (ticker-external). This requires a separate email account to which the emails are sent. From ...
    • Category I and Category II in House Manager

      The creation of categories is not absolutely necessary for starting with the house manager. However, before creating and assigning tasks for the first time, you should think about assigning them to different categories. Categories serve to group ...
    • Getting started with the house manager

      Would you like to meet the house manager or have already acquired him and don't know where to start? We would like to give you an overview of the scope of functions and provide a guide to action with which you and your company can act as quickly as ...