From ticket to task to technician app and back
tasks that occur as needed are usually tasks previously entered by the ticket system.
A ticket must be converted into a task for further processing.
A category, service area as well as documents, checklists and other internal information can then be added to the task mask.
A ticket must be converted into a task for further processing.
A category, service area as well as documents, checklists and other internal information can then be added to the task mask.
In the following video, the process of a ticket to a task for the technician app and back again, briefly presents:
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