Set up and customize email templates

In the house manager you can create email templates for the following processes:

1. For shipping ofWork orders/quotation requests/ordersetc. .
   
2. For automatic notifications to detectors ofTickets (status mail).
   
1. Even when transitioning a reported ticket from one status to another status. Individual status can also be assigned without e-mail shipping.
   
3. For shipping ofCertificates of performance.
   
4. For shipping ofQuality Reports.
   
5. For tasks with "Releaserequested", "Share Rejected" and "Share Sharing"
   

Basic configuration of email templates

Editing email templates based on our HTML editor

You can edit each template with the "pen icon" at the bottom of the table or create new templates and copy existing templates.

In editing mode, many placeholders are available, which automatically adopt the respective field values. In addition, you can use the HTML editor to customize the design of your email.

Assign status mail templates to individual status

1 1. Assigning email templates to ticket states

2. 2. 2.Assign email templates to task status

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