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Getting started with the house manager
Would you like to meet the house manager or have already acquired him and don't know where to start? We would like to give you an overview of the scope of functions and provide a guide to action with which you and your company can act as quickly as ...Why can't I sign up with the house manager?
When registering in the house manager, pay attention to the case-sensitive as well as the correct entry of special characters. The house manager strictly adheres to the password guidelines. Use the autofill function in browser? This also remembers ...Why am I logged out of the house manager?
When working with the house manager, it may happen that you are logged out of the house manager. This has two main causes: Longer break in the usage time of house managers. The security guidelines of the house manager lead to logout in the event of a ...The house manager loads/runs very slowly, what can I do?
Check your internet connection. . If there are any faults here, please contact your Internet provider. Clear the browser cache. Check if your virus software and/or firewall restricts the connection. If you are a rental customer with us, please ...Why can't I upload images and documents to the house manager?
Usually this is due to browser. Is heBrowser?CacheFull, uploading is not possible under certain circumstances. Emptying the browser cache helps here. How this is done can be found in the instructions of the respective browser. If this does not ...
Popular Articles
User management (general)
In the "User" menu item, you can assign access rights for your house manager. Distribution of users takes place into paid users and free users (guest access / external access). paid users By default, three (3) user licenses are included when ...User roles and creation of users
The following user roles can be used in the house manager: -Administrator - Performance - Property supervisors - Caretaker - External - Service providers Each role brings standardized access rights but also individual restrictions and approvals from ...Performance ranges - What is it and why do we need it?
The aim is to assign persons (employees or third-party companies) to the various areas of activity (trades) in a property. These areas of activity are carried out in the house managerServicescalled. In order for different persons / companies to be ...Category I and Category II in House Manager
The creation of categories is not absolutely necessary for starting with the house manager. However, before creating and assigning tasks for the first time, you should think about assigning them to different categories. Categories serve to group ...Creating objects and object structures
First, go to the menu item "Objects & Facilties". On the left side you will now see an example structure on which you can orient yourself. 4 levels are available to capture your room book. The following video presents the object system and ...